The owner of Flor Insurance Group, Flor, was born and raised in El Paso, Texas and has enjoyed an extensive career in the insurance industry. She began her career in insurance at 20 years old and has accomplished so much in a career that stretches over 30 years! Flor embraces people, and by building friendships with her clients along with seeing her employees as family, she has built a strong company made for serving so many walks of life. Currently, Flor is actively learning the art of photography, and consistently looks for different opportunities to share with her family and loved ones.
Our Chief of Operations and Partner of Flor Insurance Group, Leo, was born in Buenos Aires, Argentina. He made his way to El Paso roughly 7 years ago and began his career in insurance. He first served as a business consultant before joining Flor Insurance exclusively after a year of consulting. Leo excels with leadership values and has valuable experience with moving a team forward. His patience, empathy, and detail to analytics have all been key factors in his success. Leo is also an experienced musician, playing keys for neo soul group, Kikimora and looks for any opportunity to stay creative which includes a passion for cooking.
Monica was born and raised in El Paso, Texas. Her career in insurance began 4 years ago and she has obtained her Property & Casualty License during that span. She has grown into a role that manages all of the human resource components of the Flor Insurance Group. Her kindness and understanding is vital in this role as she consistently works to ensure that the Flor team are always in the best possible position to succeed at what they do. When she is not in the office, Monica enjoys staying active with dance and going to the gym. She also enjoys spending time with family and friends as well as watching basketball.
Silvia was born and raised in El Paso, Texas. Her insurance career has reached the 10-year mark where she is licensed in both Life & Health, as well as Property & Casualty. Silvia’s role in the office is operations, where she collaborates with each department to see where they are optimized and how they can improve, as well as reviews the metrics and reports in order to adjust for better production. She has a strong sense of structure and is detail oriented which allows for her to perform well in her position at Flor Insurance. Silvia enjoys spending her off time with all of her family which includes her son, husband, and pets!
Born in El Paso, and raised in Mexico, Karen made her way back to El Paso roughly 10 years ago during her journey through college where she earned a Bachelor’s in Accounting from The University of Texas at El Paso. Her career in insurance spans 4 years and in that time, she has obtained her Property & Casualty License. Karen manages all of the company’s finances and accounting and is key to ensuring that Flor Insurance Group is always in great shape. Her organization, analytical skills, and attention to detail are vital in her role. Karen likes to keep things simple outside of work, spending her time with her pets watching good movies.
Born and raised in El Paso, Texas, Marie knows her way around the 915. With nearly 18 years of experience in upper management for retail, including roles as district merchant for Macy's and district manager, Marie began gaining leadership and entrepreneurial qualities which led her to successfully establish and sell businesses. Joining the insurance industry, she started in HR before excelling as a broker manager and later transitioned into broker relations in an international agency. Her exceptional achievements include earning Gold, Silver, and Platinum performance-based awards for Colonial Insurance. As part of a merger collaboration, Marie seamlessly transitioned into Flor Insurance, where she continues to excel in various areas such as life, group health, employee benefits, and disability. A natural leader, Marie's exceptional communication skills and empathetic approach enable her to navigate through conflicts with ease. Outside of work, she enjoys her passion for equestrian activities and cherishes quality time with her three children.
Jessica is a born and raised El Pasoan with a very well-established career in the insurance industry. She has worked in insurance for close to 8 years now and is a Property & Casualty Licensed agent. Her communication skills are excellent as she carries an extremely friendly personality with her every day. This allows for exceptional experiences for the client every time. In her free time, Jessica embraces the role of mother, as she spends her days with her children always up to something new with them.
Before coming back to El Paso during her high school years, where she was born, Brenda grew up in Juarez, Mexico. Brenda is fresh and motivated within her career in the insurance industry and has obtained her Property & Casualty License that time. Brenda is extremely patient, which helps her fulfill her role well by making each client feel comfortable and well taken care of. Her fluency in English and Spanish is also a key quality of Brenda as our office serves many clients of both languages. In her free time, Brenda’s favorite hobby is enjoying a good book to read.
Rosa was born in Albuquerque and made her way to El Paso at around the age of 14 years old. She has a very credited career in insurance as she holds many certifications and designations including her Property & Casualty License, Life & Health License, designation with the Independent Insurance Agents of Texas and is the former President of Insurance Professionals of El Paso. Her experience and knowledge in insurance speaks for itself, as she handles all situations with ease and comfortability. Outside of the office, Rosa enjoys DIY home projects, reading, and is known as a “Chaser” because she is a huge fan of the acapella group, Straight No Chaser!
Valery is Chuco all the way being born and raised in El Paso, Texas. Valery is furthering her career in insurance and is currently specializing in Commercial Insurance. Earlier this year, Valery obtained her Property & Casualty License and has been steadily learning more and more about the industry each day. Her friendly nature is key for her role as she is able to communicate well with the clients and ensure that they are receiving the best possible experience. This carries into her life outside of the office and Valery enjoys every opportunity to network and meet new people.
Estephanie was born in El Paso, raised in Mexico, and then returned to El Paso at around the age of 16. She has worked in insurance for about 4 years now and currently has her Limited Lines and Property & Casualty Licenses. Estephanie is naturally a people person, which is a big factor in the patience and care that she presents to each client. During her time away from the office, Estephanie likes to keep it simple and spend her time with family and loved ones.
Sofia was born in Tijuana and made her way to the city of El Paso at around the age of 12 years old. Since then, she's grown alongside the border of the US and Mexico. Fresh within her insurance career, Sofia has been gaining her customer service experience since 19 years old. Through her experience, Sofia has gained the patience needed to maneuver through difficult and high-stress situations. Outside of the Flor office, Sofia loves to spend as much of her available time with her family, whether it be movies or simply enjoying each other's time.
Born in Monterrey, Dina made her way to El Paso at the age of 7. She is currently in her sixth year of her insurance career and is a Property & Casualty Licensed agent. Dina’s strengths in her role revolve around her ability to listen well and the positive attitude she has when approaching all situations. In the transportation industry, situations can be high stress, yet Dina makes sure that everything is still handled with care and composure. When she is not at Flor Insurance, Dina loves traveling and spending time with all of her family and loved ones.
Miguel was born in El Paso and is a proud Westsider for life. He has developed a strong insurance career and he is a licensed Property & Casualty Agent. He carries the essential qualities in order to succeed in his role, including an attention to detail and an ability to listen and understand the client’s needs In order to provide them with the best solutions. Miguel stays busy outside of work by building his music brand which keeps him active through music discovery, graphic design, and DJing. He even stays creative through mediums such as woodworks!
Initially born in Dallas, Brandie made her way to El Paso at the age of 8 years old. Brandie has been steadily climbing up the insurance ladder and currently has her Property & Casualty License. In order to fulfill her position well, Brandie shows exceptional patience and is naturally a people person which is vital in her position as a Transportation Specialist. In her free time, Brandie likes to keep it simple and spend it with her children.
Melissa was born in Wichita, Kansas, but shortly moved over to El Paso where she was raised. Melissa's insurance career begins with an extensive career within the trucking industry. The trucking industry demands a lot of attention, and Melissa’s ability to stay calm and levelheaded helps tremendously in her role. She also manages a youth baseball team of 10-year-olds while also supporting her daughter in softball. A lot of her free time is spent with the family, but Melissa also stays very active through kettlebell training as well.
Cindy was born and raised in El Paso, Texas and has built an extensive career in insurance that spans 21 years! She has various licenses including her Adjusters License, Life & Health, as well as Property & Casualty. Cindy is very detail oriented, with plenty of experience that has allowed her to become excellent at negotiating with carriers. This is crucial in providing the best possible plans for our clients. When she’s not at the office, Cindy enjoys reading and spending time with her family such as her nieces and nephews.
Cynthia was raised nearby El Paso in Anthony, New Mexico. Her insurance career is steadily growing, and Cynthia demonstrates a great attention to detail and is punctual and organized within her role as a Transportation Specialist. She enjoys being outdoors which may include a hike, but can also appreciate a bit of indoor shopping as well! Most importantly, she enjoys spending time with her family.
Narda was born right next door in Las Cruces, but was raised in El Paso, Texas. She is steadily building on her career in the insurance industry and has her Property & Casualty License while also currently working on obtaining her Life & Health License. Narda is very analytical and finds joy in problem solving which allows for her to excel in her position within the Transportation Department. Away from work, Narda enjoys cooking and baking and will often bring goodies to the office which is always a pleasant surprise! She also loves to spend time with her son and husband as well.
Claudia is a proud native of Juarez, where she was born and raised. With over 5 years of valuable experience in the insurance industry, she has become a seasoned professional. Thriving within exceptional multitasking skills and organized approach, Claudia ensures that no detail is overlooked in her work. Her patience and calm demeanor allow her to handle even the most challenging situations with ease. When she's not assisting our valued clients, Claudia cherishes her time with family.
Diana hails from the city of Juarez, where she was born and raised. Her background in engineering equips her with a unique perspective and problem-solving skills within transportation insurance. Diana thrives in fast-paced environments and excels at multitasking, enabling her to tackle the tasks in front of her efficiently. She remains cool-headed under pressure, consistently delivering exceptional results. Outside of work, she cherishes her time with family. Whether they're gathered together for a movie night or indulging in her homemade pastries, Diana finds joy in creating memorable moments with her loved ones.